Privacy Policy
Effective date: March 13, 2026
1. Introduction
Klonify is an independent synthetic media platform that lets you create AI-generated videos. We know your privacy matters, and that you care about how your information is used and shared online.
This Privacy Policy explains how Klonify LLC (“Klonify,” “our,” “we,” or “us”) collects, uses, and discloses personal information about you when you use our website (https://www.klonify.io) (the “Site”) and the application programming interfaces, software, tools, data, and documentation offered on the Site (collectively, the “Services”).
For users located in the European Union, Klonify acts as the data controller of your information under the General Data Protection Regulation (GDPR). For California residents, this policy also complies with the California Consumer Privacy Act (CCPA).
Please read this Privacy Policy carefully. By using our Services, you agree to this Policy and to our collection, use, and disclosure of your information as described here.
2. Data Controller
The controller of your personal data is:
Klonify LLC
Legal form: LLC registered in the State of Wyoming, USA
Email: support@klonify.io
3. What Data Do We Collect?
3.1 Data you provide to us
Some features of the Services require you to give us information directly:
Account information: When you create an account, we collect your name, email address, and password. Depending on your plan, we also collect payment information through Stripe.
User content: We collect the text, images, videos, and other content you provide to generate videos on our platform.
Communications: We collect the information you share with us when you contact our customer support team.
3.2 Data collected automatically
We automatically collect certain information when you use the Services:
Device data: Device type, operating system, unique identifier, and IP address.
Location data: Approximate location based on your IP address.
Usage data: Browser type, access dates and times, pages viewed, and actions taken on the Services.
4. How Do We Use Your Data?
We process your personal data for the following purposes:
Performance of a contract: To provide and manage your account, give you access to the Services, generate the videos you request, and process payments.
Legitimate interests: To improve our Services, keep the platform secure, analyze usage to build new features, and train our AI models (you can opt out).
Consent: To send you marketing communications (you can withdraw your consent at any time).
Legal obligation: To meet our legal obligations and respond to requests from competent authorities.
For EU users, these legal bases correspond to Articles 6.1.b, 6.1.f, 6.1.a, and 6.1.c of the GDPR, respectively.
5. Who Do We Share Your Data With?
We never sell your personal data. We may share it with:
Service providers: Stripe (payments), Vercel (hosting), Google Analytics (audience analytics). These providers are contractually required to protect your data.
Authorities: When required by law or to protect our rights.
Affiliates: Companies within our group, where applicable.
6. International Data Transfers
Your data is primarily processed in the United States. For users located in the European Union, we use appropriate safeguards under the GDPR for any transfer of data outside the European Economic Area (EEA), including the Standard Contractual Clauses (SCCs) approved by the European Commission, or we make sure the destination country is covered by an adequacy decision.
7. Data Retention
We keep your personal data only as long as needed for the purposes it was collected for:
Account data: For as long as your account is active, then 3 years after your last activity.
Payment data: As required by applicable accounting and tax rules (generally 7 years in the United States).
Generated content: Deleted 30 days after your account is deleted.
Cookies: 13 months maximum.
8. Your Rights
8.1 For all users
You have the following rights regarding your personal data:
Right of access: Get a copy of your personal data.
Right to rectification: Correct inaccurate or incomplete data.
Right to erasure: Ask us to delete your data under certain conditions.
Right to withdraw consent: Withdraw your consent at any time, without affecting the lawfulness of prior processing.
8.2 Additional rights for EU residents (GDPR)
Right to restriction: Limit how your data is processed.
Right to data portability: Receive your data in a structured, readable format.
Right to object: Object to the processing of your data, including for training our AI models.
If you believe your rights are not being respected, you can file a complaint with the data protection authority in your country of residence.
8.3 Additional rights for California residents (CCPA)
Right to know: Request information about the categories of personal data collected, their sources, the purposes, and the third parties they are shared with.
Right to delete: Ask us to delete your personal data.
Right to non-discrimination: You will not be penalized for exercising your rights under the CCPA.
Right to opt out of sale: We do not sell your personal data. If that ever changes, you will have the right to opt out.
To exercise any of these rights, contact us at support@klonify.io. We will respond to your request within one month (GDPR) or 45 days (CCPA).
9. Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience and analyze how our Services are used.
9.1 Types of cookies we use
Essential cookies: Required for the Site to work (authentication, security).
Analytics cookies (Google Analytics): Help us analyze how the Site is used.
Preference cookies: Remember your choices (language, settings).
9.2 Managing cookies
On your first visit, a banner lets you accept or decline non-essential cookies. You can change your preferences at any time in your browser settings or through our cookie manager.
10. Data Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, strict access controls, and regular security audits.
That said, no data transmission over the internet can be guaranteed to be completely secure. You are responsible for keeping your login credentials confidential.
11. Children’s Privacy
Our Services are not intended for anyone under 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has given us personal data, please contact us right away at support@klonify.io.
In line with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect information from children under 13.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will let you know by email or through a notice on our Site. The date of the latest update appears at the top of this page.
By continuing to use the Services after changes are posted, you accept the updated Policy.
13. Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, contact us:
Email: support@klonify.io
We are committed to responding to every request as quickly as possible, and within one month at the latest.
© 2026 Klonify LLC. All rights reserved.